A New Lease
(Page 2)
Fry learned that lesson first-hand after attending an industry conference
hosted by the Rehabilitation Institute of Chicago. There, he says, numerous physical and
occupational therapists told him about frustrating experiences searching for qualified
installers.
"Everyone I talked to said they were looking for someone to do this that they
could trust," Fry says.
"A lot of people don't know where to go," agrees Sue Council, a social worker
at Baptist Hospital. Council spends part of her job helping discharged patients find
safety products they may need after suffering various injuries or ailments. "You
could probably go to a Home Depot to get certain small things," she says, "but
then you have to find some handyman to do it for you who might not know how to install the
product the right way."
With Life at Home, Fry says the company's workers are trained and qualified to install
almost any safety product needed for the home. In addition, the company provides
prospective customers with a free needs analysis, helping them to decide what products
suit their home best. Fry says most work costs between $200 and $400.
Council, whose husband has Parkinson's Disease, knows the experience firsthand.
Recently, she enlisted Life at Home's services to install six grab rails around the
couple's home.
"One of the things I liked was that you could get them in different colors to
match your home. You don't want your home to look like a nursing home."
Such a demand for services, and the apparent lack of willing suppliers found by Council
and others, were enough to convince Fry to form Life at Home last year with fellow
partners Ronnie Ferguson and Richie Simmons. This, despite the fact Fry already had a
successful home renovation and remodeling company.
Started in 1995 as MKF Construction, that company, which performs most of its work on
upscale homes in the Green Hills and Belle Meade area, is expected to produce revenues of
approximately $1.6 million this year.
Fry says his construction background has helped him in his new endeavor, from knowing
how to maintain a supply network to being able to work efficiently inside a person's home.
"We want to get in and out of their house," he says.
Currently, Fry says most of Life at Home's new business is courtesy of referrals from
occupational and physical therapists around town. However, in the future the company hopes
to find more opportunities by pitching its services as a preventative step for seniors who
want to stay at home as long as they can.
But while its customers may be staying put, the company sees itself branching out. By
the end of this year, Fry hopes to franchise the Life at Home concept in new markets,
starting first with other areas of Tennessee.
"We have to prove ourselves first," he says.
Keith Russell can be reached at 615-248-2222, ext. 111, or by e-mail at (krussell@amcity.com).
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